If Real Estate Is Local, Are You Mr. Rogers?

Posted on 17 January 2008

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Mister Rogers’ Neighborhood or Mister Rogers is an American icon. It was the longest running children’s television show on PBS. Mister Rogers’ Neighborhood was characterized by the song…that song…you know the song. “Won’t You Be My Neighbor?” Was Mr. Rogers a real estate agent? 

Each of his shows were at some time during the segment visited and interrupted by a puppet segment chronicling occurrences in the Neighborhood of Make-Believe. There were many characters in the Neighborhood of Make Believe. Rogers deliberately made clear the distinction between the “real world” and the Neighborhood of Make-Believe to both the children viewers and their parents by showing a transition between the two worlds via a makeshift tunnel.

The Neighborhood of Make-Believe was ruled by King Friday XIII. He was an affable chap, relatively egocentric, irrational, resistant to change, and temperamental, although seemingly open-minded enough to listen when told he is wrong. Sort of like Lawrence Yun, or maybe his predecessor David Lereah.

Are you running your real estate business in the Neighborhood of Make-Believe? The mantra, “real estate is local” which is now the NAR response to projections gone wrong is truly being taken as law by the inhabitants of the Neighborhood of Make-Believe.

A mantra is defined by webster’s dictionary as “a sacred verbal formula repeated in prayer, meditation, or incantation, such as an invocation of a god, a magic spell, or a syllable or portion of scripture containing mystical potentialities”.

Wow! Do you know that Lawrence Yun actually said “real estate is local” is the mantra for the NAR?

By the way, the only people who believe this statement are indeed the people who live in this mythical village of ignorance, the real estate agent.

You see, in a land far, far away called Realityville, The NAR used to tout real estate as global. It was not too long ago that they espoused the virtue of actually going out beyond the boundaries of the fantasy neighborhood. Japan, Great Britain, Germany, South America…these were the markets that they advised that you should seek to divide and conquer. Great efforts were made to obtain commissionable investment from foreign investors.

However, they did not count on a Witch from the West arriving in the form of a bubble crashing the party and devaluing properties far and wide. So the horn was blown and the bells tolled and a retreat back to the Neighborhood of Make-Believe was in full force and effect.

Now, it seems that it has been repeated so much it is actually believed. Fantasy has become reality for many, many, real estate agents. Especially those trying to avoid the lure of a better life at Walmart.

With a median age of 51 years, you would think that the real estate agent masses would stop playing make believe but now with Mr. Rogers gone they have found a new enclave of Active Rain and other safe havens for like-minded refugees from the Neighborhood of Make-Believe.

This is a recent phenomenon and was cultivated to combat the media onslaught on the NAR for completely useless issuance of false forecasts and erroneous data. The NAR must not remember what it prints or says in public.

Ten years ago, at the NAR convention in New Orleans, they shouted that real estate became national, even global. Realtors fell over one another signing cooperative agreements with budding real estate organizations in the former Soviet republics, among other countries.

In an effort to save face, last year former chief economist David Lereah, who had been pushing the wider view, narrowed it local again. He then was ousted and a new lamb, Lawrence Yun, was brought in and offered up as a sacrifice.

Let’s inject a bit of reality into this situation. With a bit of analysis of the world we now live in today.

1. If real estate is local, why do you have a blog or a website?
Why worry about RSS feeds, SEO, downtime, opt-in forms…why bother? If real estate is local, get out and go knock on the doors in the neighborhood you farm. see how many of them respond. Here’s a hint. These people already live there. They know the neighborhood and may even have been in the house you are trying to sell. They know the crime statistics, they know about the school districts, they know the tax situation. Who are you trying to reach by saying real estate is local?

On a popular real estate related blog called Real Estate Tomato (love the originality of the name), the blogger states:

“I can safely say that the traffic one generates from successful blogging cannot be limited to a local range. In fact, I’d be willing to entertain the idea that most of the traffic one generates from business blogging is not local. If this is the case then I feel we need to look at this foreign majority and find the silver lining. Otherwise, approaching blogging, knowing that you are reaching a diluted audience may discourage the commitment needed to be successful…And finally, you never know where your next client is coming from. Don’t limit yourself to only taking aim at the local audience.”

Here we go again. Real estate agents finding it easier, to follow the party line than to actually do what industry leaders like those at Real Estate Tomato advise.

Your office is the world. Your lunch room is your local area.

FYI, Real Estate Tomato is in California and I am in Florida so I guess that local bunk is just that!

2. Follow the money.
When was the last time your local community bank provided a mortgage to someone in your local area? Money is global. Where do you think the money comes from for the mortgages on primary residences and for investments both foreign and domestic?

3. The Search Begins Globally
If 80% of prospective property buyers begin their search online, do you think they are searching the neighborhood they already live in? Of course not. Buyers are able to obtain data from a multitude of sources online. Some more accurate than others.

Now for the good news. The mantra is skewed because most agents think that the real estate is local statement means… I don’t have to do anything because they will find their way to me… how wrong they are. They think because they have a MLS search embedded in their site, that the prospect will actually travel to their site to use the search feature when EVERY agent alive is doing the same thing.

The “real estate is local agent” thinks the online searcher will find their way to “suesellssaginaw.com”. Well I am not sure if Sue does sell Saginaw but unless she gives people a reason to call her, the localness she seeks will be her demise.

Real estate is ONLY localized AFTER the search has been globalized and is underway. It seems that too many agents are nothing more than mantra-speaking order takers. Trust me, that’s not worth 6%. Make yourself needed. More and more agents are becoming wholly irrelevant and unnecessary and all of their rhetoric is just that.

Re-integrate yourself into the transactional process and become tantamount to it’ssuccess. Try something novel, EARN your commission. Do something! A commission was supposed to be earned because of the agent’s facilitation of the transaction. Buyer’s are conducting their own searches, they are obtaining all of the relevant information necessary, they can, in many instances, find their own financing, and can arrange for their own inspections.

Is today’s real estate agent really thinking that the informed and educated consumer will continue to fork over 4-6% or more of their gross revenue to someone who is at best a form filling administrator? Some agents really need to take inventory and look realistically at their over-inflated sense of self-worth.

We heard Bettina the Broker on our show yesterday speak of taking new agents without any capital and teaching them how to obtain listings. We also heard how these agents would have absolutely no realistic way of marketing themselves, let alone their clients. If that was  not bad enough, it is obvious they would not even tell their clients that they had not an iota of capital to market their listing. 4-6% eh???

To me, and it’s just my humble opinion, unless you openly tell a client that you have little if any ability to market their property beyond a MLS listing and a yard sign, you are perpetrating a fraud upon the consumer.

Maybe that’s what the new King Friday expects but I guarantee you that’s not what the client even remotely expects.

Here’s a plan we are teaching our clinets. Be Starbucks. Be Fedex-Kinkos. Be Subway. Market globally, service locally. I have absolutely scoured the NAR website for explanations on the mantra as stated on how it should be implemented for profitability and you can plainly see that it’s nothing more than a feeble attempt to combat the media.

There is no real substance as to how to indeed make it local. How can you spout localism when you do nothing to promote it?

Localism defined is a “neutral term expressing focus on what takes place on a local community level. Localism refers to concern for and appreciation of the value of community including innovation, character development, needs, and accomplishment in a specific setting”.

There’s that word again…innovation. Innovation equals change, it’s about being creative. What’s creative about speaking a mantra to the masses and then having the masses puke it back all over everyone?

Yesterday we spoke to David Weiss who is a Prudential agent in Chicago along with his wife Risa. We featured their video and it was wonderful. It was a 4 minute piece featuring a local neighborhood exposed to a global marketplace. How profound. Here is an agent who embraces his global reach without sacrificing his local business and integrates the methodology of globalism and localism from a marketing standpoint simultaneously.

What are you doing to implement your mantra? If you rely on real estate being local, what are you doing to market the local flavor of your area globally?

Unless you intend on staying in the Neighborhood of Make-Believe and serving King Friday, you had better step it up.

Fred Rogers was a classic. He changed and adapted along the way. He was on the air for decades, he helped us raise our children, he was able to reach our children and speak to them in ways that we could not. He wrote and sang all of the songs on the show.

But he knew the difference between the Neighborhood of Make-Believe and the neighborhood he lived in. Do you?


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This post was written by:

Barry Cunningham - who has written 4986 posts on Real Estate Radio USA.


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5 Responses to “If Real Estate Is Local, Are You Mr. Rogers?”

  1. Dave Weiss says:

    I think I’m more of the King Friday type combined with the manic Mr. McFeeley. Every now and then, I drop by with with a little gift of a video or something unexpected, then I have to move on with a “Gotta go! Gotta go!” mantra.

    Thanks for the mention again. I’ll have to reciprocate with a link from my We Rock Chicago mlog® (media log – I just coined a new phrase).

    Can I copyright that?

  2. Dave Weiss says:

    Instead of a registered trademark, maybe that should just be a trademark, or maybe that little c with the circle around it.

    Dave Weiss’ Chicago Real Estate mlog©

  3. Lane Bailey says:

    Nice rant, and much of it (probably most of it is pretty true)… except for one thing. I think you are failing to understand why real estate is local… even hyper local. While there is absolutely a global and national component, the bottom line is that the ground is where it is.

    If Saginaw has too much inventory, but Charlotte, NC is lacking… there isn’t a way to move that inventory. So, the supply/demand equation has to be fulfilled where it is. So, while we see that the national media is reporting “national housing” numbers (that are absolutely correct), we see that they are also NOT correct for any individual market unless it is a coincidence. That brings up the problem that very few local media outlets actually report about the local market.

    It’s like talking about the Dow. The individual stocks that make up the Dow are all doing different things… but we get a report of their average. Of course the big difference is that we can actually buy a product that includes all of the stocks in the DJIA… but you can’t buy a national real estate product. You can only buy individual houses.

    Even in the worst stock market slaughters, there are individual issues that swim upstream. And in the biggest rallies, there are stocks that are collapsing. The same holds true for real estate. Look at 2007. Touted as a collapse, and the definition of a crash… yet the fifth busiest year… ever. The national volume was off 15% from its high of 2006, but that means that 85% as much business was done.

    Now, I absolutely agree with you about most of your article, but real estate IS (primarily) local. Real estate marketing isn’t necessarily local. But, most buyers are buying property with 30 minutes of where they already live, too…

  4. Hi Lane, this was not a rant…more of a call to action per se.

    I see you have been listening to Lawrence Yun when you start comparing things going on with the real estate mantra to stocks.

    Here’s the problem with your thinking. No one..No one…I’ll say it again..NO ONE outside of the realm of a real estate agent buys into that ideology. It is a mantra for the agents to keep saying. Too many agents are in need of comfort so they say this to ease their own inadequacies. Here’s a question, what kind of marketing are agents performing in their “hyper-local” area to combat the media or to promote localism as they see it? I’ll take a stab at an answer…virtually nothing.

    Stock promoters promote stocks. Real estate agents don’t promote anything and if somehow some do, they end up promoting themselves. Dave and Risa Weiss do it right, they are out there globally atracting buyers to THEIR local market.

    Laurie Manny out in Long Beach with her great blog is out there globally atracting buyers to her local market. This is what is needed. I am sure there are others doing this as well.

    However, I think we can all agree this is not the norm.

    Sorry to vehemently disagree but if a strong marketing plan is not executed on a global stage to make people aware of your local market, then the local only real estate agent is doomed and will not be able to compete. It’s that simple.

    Think of it this way, we all know cafe’s and print shops and at one time we all knew local department stores too. For the most part they have not been able to compete with Starbucks, FedEx Kinkos and Walmart. All of the former were local and all of the latter are global. They market universally, are branded globally, yet serve a local consumer base.

    I want to be able to compete in my business…do you?

  5. Dave Weiss says:

    Lane:

    I went and looked at your blog. Before you go out and shoot video and try to promote yourself globally, I have about a half dozen tips for you on how to make your site a little more functional.

    Start with not having your comments section input area be black text on a black background.

    You have to stage your house if you want to sell it.


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