Oh, By The Way…I Liberated Myself Today

Posted on 21 July 2008

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Oh, By The Way...

When I signed up with my broker just about one year ago, it was mandatory to enroll in Brian Bufinni’s “100 Days to Greatness” training. First day on the job, I was throwing down an extra $400-something in the hopes of obtaining “greatness” in 3 months or so.

Not wanting to cause trouble my first week on the job (saved that for the second week), I dutifully obliged. I attended all (OK, well most) of the sessions in the 14 week program. I followed the scripts (mostly). I did the role playing. I sent the cards (still do). Did the pop-bys. Worked the database (still do). I was a (pretty) good student (like a B/B+ student). I believe I took away what the real core of the program is. Stay in touch with people. Make yourself available. Be consistent. Be helpful.  

Today I liberated myself from a part of the program I always had internal conflicts with. The 100 Days to Greatness starter kit includes a bunch of oval stickers with the program’s catch phrase on them. “Oh, By the Way…I’m Never Too Busy For Any of Your Referrals.” I never felt comfortable working that into my scripts, so I certainly never felt comfortable sticking it on the back of a handwritten personal note. Yet the pages of labels remained at my desk, taunting me with “Just drink the Kool-Aid, Mike. Put us on your notes. What have you got to lose?” It’s just not me. Never was. I would never say that to someone. Brian Bufinni actually trademarked the “Oh, By The Way…” portion of the phrase. The US Government would agree: It’s Brian’s, not mine!

So today I tossed all the labels. Gone. In the trash (see photo above). I supposed I could have passed them along to another agent in the office who actually uses them, but the act of throwing them away was extremely liberating for me. I feel I turned a page in my real estate career development.

I guess my main point isn’t an anti-Bufinni theme, but rather that I firmly believe “greatness” does not come in a box or arrive hand wrapped at your doorstep in 100 days. And it doesn’t have to cost you $400 bucks either. And here’s where I’m gonna get a little touchy-feely with ya….you’ve been warned.

Greatness is within all of us. It’s just buried a little deeper under a bunch of other crap for some, and bubbling over at the surface for others. Inspiration brings it out in us. The uninspired may never get the chance to see it in themselves, while others are lucky enough to tap into it like a fresh flowing keg of Guinness Stout (mmmm……come to think of it some of my most inspired moments have come after a few rounds of fresh Guinness).

There are countless coaching and training programs out there promising the elusive silver bullet for REALTORS. And based on the apparent success of a lot of these programs there’s definitely a market for it! New agents breaking into the business (and established agents looking to rejuvenate their careers) are obviously willing to listen to someone promising results that buck the trend of hard work and long hours.

I’m sure many agents have found success with the various programs, but for me, as a newer agent, I find enough FREE-OF-CHARGE inspiration in the real estate blogosphere to tap into the greatness inside. Whether it’s what Jeff Turner is doing with video and technology, what Jennifer Allan is doing with her sales approach, what Mary McKnight is doing with SEO and blogging or what Mark Eckenrode is doing with unique marketing techniques.

Some days, all I have to do is log-on and I can feel the “greatness” bubbling to the surface (or is that the Guinness, again?). For me, it’s a phenomenal time to be in this business. I feel the changes that technology is ushering us through will be looked back on as “revolutionary” in the not-too-distant future. Maybe I’m just new and not jaded yet, but I know sometimes I have to force myself to actually go to bed because I am so pumped up about a new approach that someone I’ve never met halfway across the world turned me on to.

For me, “greatness” is right out there in front of us. It’s in the pioneering approaches my colleagues across the globe are taking to redefine the rules of real estate. And thanks to the “connected village” the internet has created, I am lucky enough to be a part of it all.

(Damn, what happened to my East Coast cynicism today? I guess some days the pint glass REALLY IS half full! Barkeep! Another round….drinks for all my friends!)


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This post was written by:

Mike Lefebvre - who has written 10 posts on Real Estate Radio USA.


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4 Responses to “Oh, By The Way…I Liberated Myself Today”

  1. Mike
    Congrats on not drinking the Kool Aid. Its not as good as it would seem.

    Though I havnt taken BB, I have taken Floyd Wickman etc. I enjoyed the classes, learned a lot, but I don’t drink the kool aid. I prefer to make parody videos on them.

  2. Ted Mackel says:

    Mike,

    I think your post was pretty fair. I think that it should be noted that the 100 days program is as much a tool for a broker as it is for an agent.

    For example, if you owned an office and really wanted to sift through the new agents and definately shake out some of the pretenders, then 100 days is a great Brokerage tool. Definately if you can get a new agent to put some skin in the game ($400 worth), that is a good sign. If your new agents actually used the system, they will most likely get off to a better start then all the out dated training that the large brokerages still peddle to unsuspecting new agents.

    I have been involved with the Buffini system for several years and I think you got basics of the referral side of the system understood. No matter what business you are in, you have to take care of your past clients and existing clients and you would be surprised how any agents do not stay in touch with past clients.

    There are aspects of the system that go beyond what you can get in the 100 days program. The statistics on our own industry prove that only a small percentage ever rise toward the top. Commission sales is always like that, if it was easy to get to the top of sales then half the garbage sold to Real Estate Agents would never exist.

    I thought the show today was pretty good and has inspired me to write a post for my AR blog on Coaching dovetailed with 2.0 tech.

  3. Woo hoo! Funny, I have a package of those stickers in my drawer, given to me by my old business partner as a joke (she knows how much I despise the “Oh, by the way…” nonsense). I see them every once in awhile when I open that drawer and I always roll my eyes and smile…

    Great post!!!

  4. Mark Owens says:

    I work at a freakishly productive 135 agent RE/MAX office that has a huge group of agents that have ingested the “Oh By the Way” Kool-Aid. There is hardly an email signature that doesn’t have the “Oh By the Way ” reminder. Those stickers you threw away get sold and traded like they are stocks. The worst part of all is many of those 40-50 agents who are in the program are easily on pace to to reach 100% Club ($100,000 GCI) and Platinum ($250,000GCI) this year in spite of market conditions. They actually team up to buy “pop-by” gifts by the gross.


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