
Note: This article was written over two years ago on February 2, 2008, but given the recent turn of events we thought it appropriate to kick it back to the top! So for over two years…we’ve been warning agents…unbelievably they did not listen.
Time and time again, I keep reading the above-referenced headline in email after email sent to me by the obviously inexperienced, unqualified, unprofessional and completely oblivious real estate agent.
In this foreclosure explosion there has been the seemingly overnight proliferation of the so-called “short sale expert”. There are literally scores of real estate agents, with little or no experience, actually lying to their clients and posturing to the client as if they indeed had the requisite knowledge to properly handle a short sale transaction.
The local real estate boards and many brokerages have been complicit in this activity by hosting the most cursory and topical meetings imaginable, and subsequent to, sending their agents out into the field pretending to be short sale specialists.
Ever wonder why the credibility and prestige of real estate agents is so measurably low? Using your clientele as guinea pigs for your own amusement might be one of the reasons.
How many of these so called newly dubbed short sale experts told their clients that they descended upon that they have had no practical experience in the field? How many of these imposters actually told their client that they have never successfully completed a short sale and were going to try it out on their property?
These freshly anointed short sale experts armed with new business cards showing their new specialization might just end up being the next wave of real estate agents to find themselves on the other end of a misrepresentation lawsuit.
Take the case of this one young man I recently read about. This neophyte had the bold-faced audacity to write a post recently on Active Rain wherein he actually admits to the AR community that he used and compromised a homeowner’s position as a “learning experience”! Is this working in the best interests of the client? (update April 9, 2010…as you will see, Active Rain has removed the post lest the idiot agent be put in too much of a position of liability…but we know who he is…and we’ll be following up with him!)
Amazingly while some commented as to how hard it is for some agents to earn a commission on a short sale, no one chastised him for his actions. Well one person did and the author promptly deleted the post calling him on his actions…twice! He actually deleted it twice so there would appear to be no criticism for his action. Perhaps there were indeed more who stood up against this malfeasance and apparently fraudulent representation, who knows if they met the same fate.
The recent lawsuit involving the Ummel’s in California alerted and cautioned the consumer as to blindly believing or trusting a real estate agent. In fact we were admonished by the defendant’s in the case to “perform our own due diligence”. We are additionally told that we need to be savvy in our real estate transactions and not to just accept any information an agent provides us.
Are we now expected to know that in addition to performing our own due diligence that we also should not believe an agent when they say they are an expert in a niche of the business? I guess what is turning out to be the rule is not to believe ANYTHING a real estate agent says. And if we do, it’s our fault.
I don’t think that will hold up in Court. I think hundreds, maybe thousands of agents may end up in Court being sued by homeowners who trusted that they actually knew how to execute a short sale. I think you can see that advertisement now…
“Were you in foreclosure recently? Did a real estate agent approach you saying they were a short sale expert? Did you end up having your home foreclosed anyway and auctioned off? Well give us a call. You may be entitled to monetary damages. We’ll sue your agent and get you the money you deserve!”
If you took a short sale listing without any experience and allowed the homeowner to be duped by not disclosing your inexperience and allowing their home to be auctioned off it is not going to be hard to prove your ineptitude.
We recently ran a report in the local MLS here and found over 75% of the properties in foreclosure that were represented in the MLS as potential short sales, ended up being auctioned off anyway. Many were lost after the agents turned down offers from investors to buy the properties and negotiate on their own.
We also have been contacted by many attorneys who are diligently working to determine agent culpability. In obtaining this information they are looking to the level of experience the agent represented to the client and how the client was harmed by the agent’s incompetence. The results were more than compelling. They could also be cause for many, many lawsuits.
Here are some of the things we found that were misrepresented and completely adverse to the homeowner’s best interest:
1. Agents representing themselves in print and online as short sale experts without ever previously completing a short sale transaction.
2. Agents not informing their clients that they were indeed not experts and in fact never successful in a short sale transaction
3. In an extremely time sensitive transaction, Agents not returning phone calls or summarily dismissing offers without ever submitting them to the homeowner or understanding the complexity of the transaction.
4. Agents not having the requisite skills, knowledge or historical experience to properly package, submit and negotiate with the Client’s lenders on behalf of the Seller and prospective Buyer.
5. Agents sending offers to the bank for approval when the bank is not the owner of the property. Did you actually tell the client that the bank would choose what offer they should accept?
The bank would have to agree to accept a discount on their payoff which would allow the sale to close, but in no instance, are they Party to the contract. Since they are not Party to the Contract just how did you give them authority OVER the homeowner to instruct you as to what offers to accept or decline?
Let me guess, you asked your broker or someone in your office if that is what you should do or your broker demanded that you do a short sale in that manner. I guess you weren’t the expert after all. An interesting question is was your broker an expert?
I can see attorneys licking their chops already. Didn’t anybody think about the ramifications of hordes of commission hungry agents running haphazardly across the Country feeling duly deputized by their brokers as short sale experts with little or no experience in that type of transaction?
We have recently spoken with MANY attorneys who are looking into this and finding and determining that this could indeed be a breach of fiduciary responsibility and a cause of action for substantial damages.
If you thought the Ummel case opened the door of litigation against real estate agents, I think we may see a legal tsunami once the ineptitude of the “short sale expert” is brought to light.
It will not be hard to prove damages and there will be overwhelming information that can be discovered via subpoena and otherwise.
If you were guilty of violating your fiduciary role as the agent working on behalf of the Seller by advertising yourself as a short sale expert when you indeed were not, you might want to might want to speak with a good attorney.
And for Pete’s sake, don’t you know people can read what you write on AR and other Internet websites and blogs?
You’re making things too easy for the lawyers to give you one of “life’s lessons“.
Hey Short Sale Expert…Do You Have A Good Lawyer? … However, that may be a matter for you to collect upon outside the transaction in your own lawsuit. In the short sale transaction you may …

















You forgot one under:
“Here are some of the things we found that were misrepresented and completely adverse to the homeowner’s best interest”:
Agents hooking up with an investor and deliberatly pricing the property so low as to allow the investor to flip the property and resell for a big profit. The the agent then relists the property to get yet another commission on the sell side with the flipping investor as the new seller. Many of these are listed before the flipping investor actually owns the property. This puts an unknowing seller in a bigger disadvantage when it comes time to pay the piper after the sale with regard to the tax ramifications and possible dificiency judgements. Many of these flips have over-inflated repair estimates and out right lies on the submitted short sale package to obtain the lowest price possible. My opinion is that no matter how many disclosers the unwitting seller signs that it is a sale with the “intent to make a profit” on the resale it is wrong and terrilby misleading to a seller. Just my opinion. Tallahasse is investigaating many of these as we speak.
So….are you saying stock brokers who buy low and sell higher are crooks, or those who speculate on orange futures are doing something criminal?
If someone colludes to inflate repair estimates or works underhandedly to conspire to lower a price unethically then they should face repercussions.
If on the other hand, the comps and price can be substantiated thru an easy analysis of the numbers, and then the property re-sold at a profit..albeit substantially then that can’t be illegal. For that to be true are you saying that a house is not a commodity?
Tallahassee has looked at real estate investing for years. The local investment club owner in Broward County has been audited many, many times and has been reported by Realtor after realtor…and every single time he has come thru smelling clean and has been given a stamp of approval.
He taught me a couple of decades ago and while I’m sure there are some bad apple investors out there…I’m quite sure they are dwarfed by the sheer quantity of inexperienced, incompetent real estate agents.
While you are more than competen and quite successful, you are an exception rather than the rule and I am glad to know you.
By the way…one last question..how would you ever know if an Investor has an agent list a home that they don’t yet own?
Stock brokers and Orange futures selling low do not have the same ramifications slleing low could would have on a homeowner. Although we are both aware of criminals in the stock and futures market. LOL
I am not sahing investors are crooks. Just some of them. Just as agents can be incompetent.
Of course a house is a commodity. I am saying that some falsely deflate the value with questionable taxes to make a spread that yeilds a dishonest profit. That is what is being investigated. As well as agents that knowingly misrepresent value to a seller so they can get paid double or triple commissions.
I know the investors you are talking about and they should come out well as they are honest and reputable.
There are a number of ways to find out if they are listing a house not owned by the investor yet. I usually just ask a few questions and I find out.
True..true…
as for finding out who owns the house…who would you be asking your questions to??? Remember, and I’m sure you know, ownership need not be evidenced by recording of conveyance
I usually find out by asking questions of the investor or the agent by the evasive answers they give me.
Ha..Rookies!!!