I’m Busy and Much More Important Than You
April 8, 2008
One of my biggest pet peeves is when other Realtors - and even clients - tell me they didn’t fulfill a commitment or duty because “they were busy”. I am currently co-chairing a committee for a Leadership program and one of my committee members told one of the slackers that we expect more involvement from them. The slacker’s excuse was that she has “had a busy year and her schedule has just been hectic”. What she didn’t realize is that she was speaking to a lady whose father-in-law had passed away 2 days prior and still made it a point to fulfill her duties and then some.
When you tell someone you didn’t return their email or phone call because you have “been busy”, you are basically telling them your time is more valuable than theirs. Realtors are notorious for spitting out this poor excuse like it’s second nature and I simply can’t stand it. I have even caught myself saying it at times but my friends and colleagues have been nice enough to call me to the carpet when this happens.
Next time you hear this excuse from anyone, make sure to tell them no one person’s time is more valuable than another’s. So that excuse doesn’t sit well with me, nor should it with you.
Jeff Duffey is a Realtor with Coldwell Banker Residential Brokerage in Dallas, TX where he was born and raised. He provides an unparalleled level of customer service to all of his clients regardless of price range. With over 5 years of expertise he has consistently ranked among the Top 10% of all Realtors nationwide each year he has been in the business. Jeff feels that educating his clients about the nuances of the home buying/selling process is one of his most important responsibilities as a Realtor and finds this helps his clients enjoy the smoothest transactions. This focus on education coupled with his superior market knowledge, strong negotiation skills and marketing strategies sets him far apart from his competition. His clients seem to agree considering over 95% of his business comes in the form of referrals.
Jeff's interests include playing competitive USTA league tennis, volleyball, traveling and he loves to talk about real estate. Full of advice and opinions, he enjoys being engaged in "spirited" dialogue.
Contact him at 214-507-2878.
You can reach Jeff on the web at http://www.duffeyhomes.com/
You can also email Jeff at jeff@duffeyhomes.com
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